Shipping policy
Shipping from our US warehouse
We ship all US orders from our warehouse in Ball Ground, Georgia. We send every order with USPS Ground Advantage. Delivery usually takes 3 to 4 business days after dispatch. We send you a USPS tracking number by email when your order ships.
Shipping costs
- Orders under $50: $5.99
- Orders of $50.00 and over: FREE
Dispatch
We usually dispatch orders within 1 to 2 business days. We do not ship on weekends or US public holidays. Delivery can take longer during busy periods such as Black Friday and Christmas.
Payment
We accept all major credit and debit cards, Google Pay, and PayPal.
Missing or damaged orders
If your order does not arrive within 15 days of confirmation, email us at info@bru-cups.com with your order number. If your order arrives damaged, send us a photo and your order number. We will help you as fast as we can.